Privacy Policy

Careuvation, Inc. Privacy Policy

07/21/2019

Careuvation, Inc. (“Careuvation”) understands that you care about how we collect, use, and share information when you interact with our websites, email, social media, and online services (our “Services”), and we value the trust you place in us. This Privacy Policy explains:

  • the types of information we collect through our Services;
  • how we use and protect that information;
  • the types of information we may share with others and under what circumstances; and
  • the choices you have regarding our collection, use, and sharing practices.

We also include a specific disclosure about our use of third party cookies and other tracking technologies. We use these technologies to deliver our Services and to gather data for our internal analytics.

This Policy applies to Careuvation and our websites, emails we send, as well as the information we collect when you interact with us through social media, other websites, and online services. It also applies anywhere it is linked. It does not apply to non-Careuvation websites that may link to the Services or be linked to or from the Services; please review the privacy policies on those websites and applications directly to understand their privacy practices.

For questions about our privacy practices, contact us at:

Careuvation

Atlanta, Georgia 30328

Tel: 1-833-281-2273

Email: support@careuvation.com

 

What Do We Collect?

Information you give us

Information you provide by filling in forms on our websites. This includes:

Contact and demographic information when registering to use our Services

Information you provide in connection with making your subscription payment

Email address information when subscribing to our email bulletins

When you have a subscription to the Services and login to your account, we may receive the following information:

Data or information related to your health, health conditions, or health care providers that you provide to us directly or that we may receive on your behalf from your personal representative or health care provider

Any documents uploaded into Careuvation by you or on your behalf from your personal representative or health care provider

Data you provide from devices or mobile apps that may collect information related to your health or well-being

Details of transactions and appointment bookings you carry out through our site and of the fulfilment of your orders

Any information or data you provide by interacting in our online forums or by commenting on content posted on our Services. The content may be visible to other users of our Services

Information you provide when you complete a survey administered by us or a service provider acting on our behalf

Information you provide when you interact with us via social media, including any posts, pictures, videos, or messages which you submit to us via our social media sites

If you contact us, we may keep a record of that correspondence and any contact information provided

Information we collect automatically

Please see below for more information about how our automatic collection works

Details of your visits to our site and information generated in the course of the use our site (including the timing, frequency and pattern of service use) including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our site

Details regarding the device you use to access our website or digital services, including where available your IP address, operating system and browser type

Information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence

Information that you make available to us on a social media platform (such as by clicking on a social media icon linked from our Services), including your account ID or username and other information included in your posts

 

Our Use

To provide you with our products and services

 

Process information at your request to take steps to enter into a contract for sale or for services

Provide you with our products and services

Process payments through a secure payment processor

Maintain business and service continuity

Send service communications

To enable additional features or interact with us outside our website (such as via email)

Send you direct marketing communications if you consented to us doing so

To provide you with the best service and improve and grow our business

Provide you with a personalized service

Improve our products and services

Keep our site and systems safe and secure

Understand our customer base and purchasing trends

Tailor advertising to you

Create custom audiences on social media

Understand the effectiveness of our marketing

To detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal

Defend against or exercise legal claims

Investigate complaints or potential legal violations

Assist law enforcement

Comply with legal requirements regarding the provision of products and services

 

Our Disclosure

Service providers

Distribution companies, fulfilment companies and other similar sub-contractors

Payment processors

Marketing automation partners

Website, software, or data storage companies

Analytics and search engine providers that assist us in the improvement and optimization of our site

Customer survey providers in order to receive feedback and improve our services

Business partners and corporate affiliates

Affiliates or clients who may sell services of interest to you if you have a subscription to the Services and opt in to allow us to make disclosures to our business partners and/or corporate affiliates

Third parties involved in advertising, if you have a subscription to the Services and opt-in to receive personalized advertising

Third-parties who assist us in serving advertising regarding the Services when you leave the Services

Third-parties who serve advertising that may be of interest to you on our Services

Entities you or your personal representative has authorized us to release information to, if you subscribe to the Services

Authorized parties, including your personal representative, family members, or other parties you or your personal representative have authorized to receive information

Persons or entities involved in your care and treatment, such as physicians, hospitals, pharmacies, hospice care facilities, assisted living facilities, or other third party care providers

Entities involved in the payment of your care, such as insurance companies

During emergencies, we may  release information to first responders

Research organizations or support groups, if you are subscribed to the Services

To inform you of potential clinical trials, research studies, or support groups that you may participate in and the contact information of the applicable researcher, if you have authorized us to release your information

Note: You may authorize us to release de-identified or identifiable information to the research organization or support group so you may receive information regarding the type of clinical trials, research studies, or support groups you are eligible to participate in. The patient will be responsible for contacting the researchers directly if they are interested in participating in a clinical trial or research study conducted by the research organization.

Social Media Platforms

For advertising purposes, as described above

Note: Your interaction with social media platforms typically allows Careuvation to collect some information about you through cookies they place on your device and other tracking mechanisms. In some cases, social media platforms may recognize you through their cookies even when you do not interact with their applications. Please visit their respective privacy policies to better understand their data collection practices and controls they make available to you.

 

Additional Information About our Data Collection and Sharing Practices

Payment Information

We do not process or store credit card information. When you submit a subscription payment, members are connected with following third party online payment platforms: Authorize.net, EVO Payments, and eCheck-Payliance (the “Payment Platforms”), which process and confirms successful completion of the transaction. The Payment platforms uses industry-standard encryption and secure web pages for transmission of credit card information to keep your information secure, accurate, current, and complete. For more information on the Payment platforms, please visit their Privacy Policies.

Sharing of Aggregated Data

We may analyze aggregated, de-identified data and share these analyses at our discretion, including with marketing agencies, media agencies and analytics providers, if you have a Subscription to the Services and allow us to share such data. These third parties will not be able to relate this data to identifiable individuals.

Combination of Information

We may combine information from the Services with other information we obtain from our business records, our affiliates, or from third party sources. 

Personal Data Collected From You About Others

If you decide to invite others to the Site, we will collect your and the third party’s names, e-mail addresses, and/or phone numbers in order to send an e-mail or text message and follow up with the third party. We rely on you to obtain the third party’s consent to this before giving us their personal data and not to send us the contact details of any child under 16. We will inform any third party you invite that you gave us his or her details in the invitation e-mail.

Change of Ownership or Corporate Organization

We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.

Cross-border Transfer of Data

If you use our Services outside of the United States, you understand that we may collect, process, and store your information in the United States and other countries.  The laws in the U.S. regarding information may be different from the laws of your state or country.  Any such transfers will comply with safeguards as required by relevant law.  By using the Services, you consent to the collection, international transfer, storage, and processing of your data.

 

Your Options and Rights

Information Stored on Your Account Profile

Please visit the “www.careuvation.com” page to update your contact information and payment method. 

Our Email Bulletins

If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email bulletin, or email us at support@careuvation.comand we will promptly remove you from all correspondence.

Sharing of Information

 

You may opt-out of sharing your information with our Affiliates or Corporate Partners by changing the “Share my data setting” on your account profile

You may revoke the authority of certain persons or entities to view or receive your information by visiting the [Insert Web Page]

Discontinue the Services

You may discontinue your subscription to the Services by visiting your account profile.

How We Secure the Information We Collect From or About You

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services.  While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

Your California Privacy Rights

Careuvation provides you choice prior to sharing certain categories of your personal information to third parties for direct marketing purposes. You can opt-in of sharing by visiting www.careuvation.com.

Our Practices Regarding Information Belonging to Children

The Services are intended for users age thirteen and older. Careuvation does not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 18, we will delete that information.

Additional Information About Third Party Cookies

Careuvation relies on partners to provide many features of our sites and services using data about your use of the Careuvation and other sites. We use cookies for the following purposes:

  • Site Operations: Enabling features that are necessary for providing you the services on our site, such as identifying you as being signed in, tracking content views so that we can pay the content owners, remembering your preferences, and the number of times you have been shown an advertisement
  • Analytics: Allowing us to understand how our services are being used, track site performance and make improvements
  • Personalized Advertising: Delivering tailored advertising based on your preferences or interests across services and devices and measuring the effectiveness of ads
  • Social Media: Enabling the sharing of content through social networking and other sites

The information of users who are actively logged into the Site is only provided to our partners for the purposes of personalized advertising if the users opt-in to receive personalized ads.

Below is a list of these partners with links to more information their use of your data and how to exercise your options regarding tracking.

 

FCategory

Partner

Further Information

Analytics

Google

How Google users information from sites or apps that use our services

Analytics

 

 

Personalized Advertising

Linked In

Privacy Policy

 

Social Media, Personalized Advertising

Twitter

Privacy Policy

Social Media, Personalized Advertising

Facebook

Data Policy

 

Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed.

You may be able to opt out of or block tracking by interacting directly with the third-parties who conduct tracking through our Services. Please see below for more information.

You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative. Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device.

Please note that opting-out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.  If you delete your cookies, you may also delete your opt-out preferences.

Your browser or device may include “Do Not Track” functionality. At this time, Careuvation does not respond to browser “Do Not Track” signals.

Changes to This Policy

We may make changes to this Policy from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean you accept those changes.